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Welcome To The Panic Room Online - Escape Room & Puzzle Shop
Welcome To The Panic Room Online - Escape Room & Puzzle Shop

About Us

Who are The Panic Room Online?

The Panic Room actually started as our husband and wife dream back in 2016 in Gravesend, UK.

Over the past 8 years, through hard work and dedication we have rapidly grown from a pop up Escape Room to having 4 locations across 2 counties, now one of the biggest Escape Room companies in the UK.


Having designed and built over 30 rooms and experiences, the creation of Incredible and lifelong memories is our passion that we strive towards every single day! 

When the pandemic hit, it caused dramatic changes to everyone's daily lives and the temporary closure of our sites, in order to keep going we needed to evolve and create.

Since March 2020, from the start of the first UK lockdown, we have been hard at work from home! Keeping very busy designing fantastic new experiences for people to play from the safety of their own homes during these hard times, with the ability to play with friends and families in other households, counties, even other countries!

So far our online games have been played by nearly a million people in over 50 countries around the world! Which is incredible!

As well as selling Online Escape Room we were also selling our own line of Puzzle Books, as well as Escape Room Board Games. These proved incredibly popular so as the months went on we kept expanding our online shop more and more to the point we had a bustling warehouse of product shipping every day.

Due to the massive success of the store, we took just as massive of a leap into the retail game. We found a perfect store location in Gravesend which could host not only a massive retail store but also have space for Escape Room experiences and a warehouse of stock.

In May 2021 we opened Don't Panic, our very first retail location! 

It's been a tough couple of years with very little sleep but we are so proud to have our amazing team around us who have supported us every step of the way.

We would like to thank you for coming to our website and supporting our small business during these difficult times. We've always been a small family business doing big things and the last 2 years hasn't changed that.

Just the thought of bringing friends and families together and providing a little distraction is everything we could ask for! 

So have fun, stay safe and just remember...Don't Panic!

Alex & Monique Souter
The Panic Room